Charges are being investigated by Amazon that few of its worker might have disclosed internal information to merchants. As per the Wall Street Journal’s report, the ongoing data stealing is mainly being observed in China, and the company was informed in May regarding the same. The problem will have an effect on Amazon, as nearly half of its items are made accessible via third-party vendors.
As per the report of WSJ, independent vendors are capable of contacting the staff of Amazon via independent brokers. The contact emerges over WeChat—the Tencent-owned messaging platform—from which retailers bribed Amazon staff, to compensate for data about their product listings.
With these details, the merchants managed to remove negative product reviews and reinstate banned accounts for reimbursements spanning between $80 (around Rs 5,800) and $2000 (around Rs 1,44,990).
Among the examples mentioned is that of awful reviews that were substituted at a charge of $300 (about Rs 21,749). With these activities, local Chinese vendors aim to contend with the products of Amazon and enhance their search scoring among other mentioned items.
In reaction, Amazon has stated it is carrying out a “systematic investigation” into the action while mentioning that it embraced “zero tolerance” for the abuse of its platform. According to a spokesperson for the company, Amazon is evaluating numerous alternatives about the happening: “withholding funds,” “terminating their selling accounts,” “taking legal action,” and “deleting reviews.”
On the other hand, making efforts to expand its business, Amazon India, for its mobile users, has declared the accessibility of a new payment mode known as Amazon Pay EMI. The cardless payment mode offers users instant credit and allows them to reimburse through EMIs at low-interest rates making use of their debit cards. The firm has collaborated with Capital Float to allow users to connect their debit cards and compensating installments automatically.